Should you need to postpone, change your date, or rearrange a pickup/delivery time, please notify via email (email@example.com) or text (253) 448-0591 immediately. We cannot guarantee your new date, although we will make our best effort to do so!
If appropriate notice is given and we cannot accommodate your new date, you will be 75% of your deposit back as store credit if the order has been previously paid for in FULL. (No PayPal, Venmo, or cash refunds)
If notice is given in less than 72 hours, no partial credit will be given in the event that we cannot accommodate the change, with no exceptions. We apologize for the inconvenience.
If a design or cake flavor change is requested and the work order is already in progress, Olypops cannot accommodate, and no partial credit or refunds will be given. Sorry, there are no exceptions.