Thank you for taking the time to contact me, I look forward to meeting you!
Orders are received on a first come, first serve basis. Pricing is determined by the time, materials, creative detail, labor, additional packaging, and/or delivery fees. A minimum order of 1 dozen (12 cake pops) is required. Because OLYPOPS is a small business, we also have limited availability. With that being said, every order receives special attention and is done in a timely manner. Please book mindfully
*For Planning and quality purpose, orders should be booked 2-3 weeks in advance.
Larger quantities requests of at least 5 dozen, and depending on detail (wedding, corporate, events, etc) need to be booked at least 1 month or more in advance (rush fees may apply for accommodations, especially during peak seasons) to adjust the calendar for smaller local orders accordingly.
Payment is due upon placing your order, unless specified otherwise (see due date on the invoice received). Orders less than $150 must be paid for in full at the time of the request via PayPal, Venmo. Cash is also an acceptable form of payment. Any orders of $150 or more (such as for larger events), require a non-refundable 50% retainer. The remaining balance is due 2 weeks before pickup/delivery.
All invoices are sent via PayPal. A PayPal account is not required to submit payment and is secure.
A deposit/retainer is made to ensure that the event date and required supplies for orders is secured, and is non-refundable. The retainer also covers design research and time spent on quotin ag your order. This way, every order is guaranteed the proper amount of attention required, due to the hand-crafted nature of OLYPOPS. For these reasons, we are unable to refund deposits/retainers at any time.
Thank you for understanding!